Resource & Support

Procurement

 

We Procure And SUpport Your Digital Technology At A Fixed Low Monthly Cost So You Can Keep Creating

Starting At

$249/mo

We provide the technology you need, 
you run your business.

ITaaS

IT as a service. ITLAYER provides digital infrastructure procurement and IT support.

SoHo to SME

ITLAYER provides essential technology and services to every size business from Small to Enterprize at SMB budget.

Infrastructure

From hardware to software, on premisys or in the cloud, ITLAYER procures and supports systems ranging from simple to complex designed to maximize workflow.

Brand Dev

ITLAYER helps realize the full potential of a brand on the web and build fidelity through an engaging visual nerative.

ITaaS

SoHo to SME

Infrastructure

Brand Dev

Success Center

Our validation is a reflection of customer’s success stories. Whether an ERP software procurement, Data Center server repair, agrogate IT management, or online brand development, we’ve helped many organizations across a diverse set of requirements and industries, each time propelling their business objective forward. As your IT partner, we will bring Enterprize level decision making and make Enterprise grade resources available regardless of the size of your business at an SMB budget so you can invest your time on running your business.
Stuff happens, with some more devastating than others. We prepare well in advance for those surprizes and plan ahead so that when stuff happens we are ready to restore business continuity.

ITaaS Field & Remote Support

Our talented field and remote techs come with extensive experience across an array of hardware and software technologies and brands. Fluent in multiple OS platforms, they are well informed in IT governance and equipped to handle a variety of tasks from simple to complex. They are skilled communicators and routinely engage with vendors on behalf of the client to ensure timely support. It’s not unusual for our new clients to experience 50% cost savings on average in their IT budget.

... read more

The wellbeing of your business is our business, therefore, quick response is not an option but a requirement for us. If you are not greeted imediately by a live person when you call us, it means we are on the other line helping others and that we will call you back as soon as the attendant becomes available  to offer assistance. For those problems that are not solvable by remote assistance, the attendant will dispatch the first available technician rightaway. 

Case Study

OBJECTIVE:

To relieve the in-house staff from the pressures of having to identify and resolve IT related concerns that are often not addressed in time or took too long to resolve at a construction company with over 150 employees.

SOLUTION:

We delivered the client with a complete IT management and support solution that incorporated desktop, server, networking, and application support. Remote connectivity and cloud access, complete security and monitoring services. 24/7 onsite and remote support. Microsoft 365 apps, email, data backup and disaster recovery services. Video conference and VoIP phone services.

RESULT:
The office staff were liberated from the time-consuming day-to-day IT concerns, and they were able to focus on the operational matter at hand. They were empowered with a streamlined workflow that helped them gain time and deliver better performance. The client was able to reduce avoidable disruption and unneccessary delays.

ITaaS Field & Remote Support

Our talented field and remote techs come with extensive experience across an array of hardware and software technologies and brands. Fluent in multiple OS platforms, they are well informed in IT governance and equipped to handle a variety of tasks from simple to complex. They are skilled communicators and routinely engage with vendors on behalf of the client to ensure timely support. It’s not unusual for our new clients to experience 50% cost savings on average in their IT budget. The wellbeing of your business is our business, therefore, quick response is not an option but a requirement for us. If you are not greeted imediately by a live person when you call us, it means we are on the other line helping others and that we will call you back as soon as the attendant becomes available  to offer assistance. For those problems that are not solvable by remote assistance, the attendant will dispatch the first available technician rightaway. 

... read more

The wellbeing of your business is our business, therefore, quick response is not an option but a requirement for us. If you are not greeted imediately by a live person when you call us, it means we are on the other line helping others and that we will call you back as soon as the attendant becomes available  to offer assistance. For those problems that are not solvable by remote assistance, the attendant will dispatch the first available technician rightaway. 

Case Study

OBJECTIVE:
To relieve the in-house staff from the pressures of having to identify and resolve IT related concerns that are often not addressed in time or took too long to resolve at a construction company with over 150 employees.

SOLUTION:
We delivered the client with a complete IT management and support solution that incorporated desktop, server, networking, and application support. Remote connectivity and cloud access, complete security and monitoring services. 24/7 onsite and remote support. Microsoft 365 apps, email, data backup and disaster recovery services. Video conference and VoIP phone services.

RESULT:
The office staff were liberated from the time-consuming day-to-day IT concerns, and they were able to focus on the operational matter at hand. They were empowered with a streamlined workflow that helped them gain time and deliver better performance. The client was able to reduce avoidable disruption and unneccessary delays.

Proactive Cyber Security & Recovery

While the bad actors have only to get it right once, we have to get it right all the time. Our streamline approach to Cyber Security is one of awareness, preparedness, compliance and mitigation. It is demanding, vigilant, cirital work where it’s absence is not an option. This is a must for any size business with the ever growing cyber threat worlwide. For this reason, we monitor and mitigate our client’s computer systems for malicious and suspicious activities 24/7.

... read more

At ITLAYER we adhere to a complete suite of proven resources and standards to protect client infrastructure – data, computers, mobile devices, servers, and firewalls. With multi-time-stamped distributed backup and data replication, our approach ensures a quick and certain recovery from any impending threat whether Cyber, Natural, Internal or External. With the persistance of ever-expanding distributed architectures, complex network connections, and all kinds of IoT devices, the cyber-space is rendered increasingly vulnerable, and the question is no longer an if but when. You are always covered with ITLAYER.

Case Study

OBJECTIVE:
Recover and return to normalcy from a ransomeware attack that debilitated a client of over 100 employees.

SOLUTION:
For security reasons we are unable to share specific client details. Suffice it to say, we followed a very methodical approach in locking down the network, enoculating endpoints, identifying the point of entry, and taking action for recovery.

RESULT:
After a short time of disruption, the client was able to recover and retain operational integrity,  without any data loss or ransome payment. We don’t even know the ransome amount. 

Proactive Cyber Security & Recovery

While the bad actors have only to get it right once, we have to get it right all the time. Our streamline approach to Cyber Security is one of awareness, preparedness, compliance and mitigation. It is demanding, vigilant, cirital work where it’s absence is not an option. This is a must for any size business with the ever growing cyber threat worlwide. For this reason, we monitor and mitigate our client’s computer systems for malicious and suspicious activities 24/7.

... read more

At ITLAYER we adhere to a complete suite of proven resources and standards to protect client infrastructure – data, computers, mobile devices, servers, and firewalls. With multi-time-stamped distributed backup and data replication, our approach ensures a quick and certain recovery from any impending threat whether Cyber, Natural, Internal or External. With the persistance of ever-expanding distributed architectures, complex network connections, and all kinds of IoT devices, the cyber-space is rendered increasingly vulnerable, and the question is no longer an if but when. You are always covered with ITLAYER..

Case Study

OBJECTIVE:
Recover and return to normalcy from a ransomeware attack that debilitated a client of over 100 employees.

SOLUTION:

For security reasons we are unable to share specific client details. Suffice it to say, we followed a very methodical approach in locking down the network, enoculating endpoints, identifying the point of entry, and taking action for recovery.

RESULT:

After a short time of disruption, the client was able to recover and retain operational integrity,  without any data loss or ransome payment. We don’t even know the ransome amount. 

Procurement

We  source hardware and software assets from wellknown vendors with whom we partner to equip your staff with the digital tools they need in order to have the opportunity to do their jobs well. There are many considerations that come into play when purchasing new or used equipment, from cost, to warranty, to brand, track record,  life expectancy, objective, buy or lease, vendor support, to haggling.

... read more

At ITLAYER, we help our clients identify and  strategize the procurement of what is needed, engage with the vendor and distributors on behalf of the client to speak shop, bring clarity to the details, and squeeze the best possible price and terms.

Case Study

OBJECTIVE:
To manage the ongoing repair of and the procurement of thousands of server components in the data centers of a subdivision of a media giant with over 1,500 employees.

SOLUTION:
We engaged in a multi-vendor relationship on behalf of the client to source and procure critical components at less than half the cost by the previous vendors. We developed a system which interfaced with the client DevOps where we were able to identify problems as they were showing signs and rectifying them before they took hold.  

RESULT:
We were informed that ITLAYER was able to save the client in millions of dollars by repairing and putting back into production those servers that were once deemed beyond repair, instead of having to send work to the costly outside rendering services in order to meet the production deadlines.

Procurement

We  source hardware and software assets from wellknown vendors with whom we partner to equip your staff with the digital tools they need in order to have the opportunity to do their jobs well. There are many considerations that come into play when purchasing new or used equipment, from cost, to warranty, to brand, track record,  life expectancy, objective, buy or lease, vendor support, to haggling.

... read more

At ITLAYER, we help our clients identify and  strategize the procurement of what is needed, engage with the vendor and distributors on behalf of the client to speak shop, bring clarity to the details, and squeeze the best possible price and terms.

Case Study

OBJECTIVE:
To manage the ongoing repair of and the procurement of thousands of server components in the data centers of a subdivision of a media giant with over 1,500 employees.

SOLUTION:
We engaged in a multi-vendor relationship on behalf of the client to source and procure critical components at less than half the cost by the previous vendors. We developed a system which interfaced with the client DevOps where we were able to identify problems as they were showing signs and rectifying them before they took hold.  

RESULT:
We were informed that ITLAYER was able to save the client in millions of dollars by repairing and putting back into production those servers that were once deemed beyond repair, instead of having to send work to the costly outside rendering services in order to meet the production deadlines.

SoHo–SME Solutions

With your on-prem resources and cloud architecture configured for your specific business needs,  we will help you boost productivity, enhance cybersecurity, and reduce overhead no matter the size of your operation. If you are moving to ITLAYER from another service provider, we will leverage your existing infrastructure and develop hybrid solutions to cost-benefit your investment. 

... read more

Everyone knows the importance of the cloud,  yet a few understand it to the degree how to maximize its capacity and scalability. At ITLAYER we will help you strategize between cloud and on-premise solutions to optimize costs, operational efficiency, and security, with all efforts locked on the underlying objective of increasing the revenue stream in perpituity.

Case Study

OBJECTIVE:
A law firm of 10 employees would like to move to the cloud.

SOLUTION:
We worked with our client and showed them the benefits of creating a hybrid system where some of the resources and functionalities were moved to the cloud and the rest remained on premises. This proved to be the best solution that fit the clients particular needs, satisfying the continued use of the legacy software and document macros. 

RESULT:
Today, we are running a hybrid system for the client who is enjoying the benefits of what the cloud has to offer as well as the accesibility to the legacy system. 

SoHo–SME Solutions

With your on-prem resources and cloud architecture configured for your specific business needs,  we will help you boost productivity, enhance cybersecurity, and reduce overhead no matter the size of your operation. If you are moving to ITLAYER from another service provider, we will leverage your existing infrastructure and develop hybrid solutions to cost-benefit your investment. 

... read more

Everyone knows the importance of the cloud,  yet a few understand it to the degree how to maximize its capacity and scalability. At ITLAYER we will help you strategize between cloud and on-premise solutions to optimize costs, operational efficiency, and security, with all efforts locked on the underlying objective of increasing the revenue stream in perpituity.

Case Study

OBJECTIVE:
A law firm of 10 employees seeks to move to the cloud.

SOLUTION:
We worked with our client and showed them the benefits of creating a hybrid system where some of the resources and functionalities were moved to the cloud and the rest remained on premises. This proved to be the best solution that fit the clients particular needs, satisfying the continued use of the legacy software and document macros. 

RESULT:
Today, we are running a hybrid system for the client who is enjoying the benefits of what the cloud has to offer as well as the accesibility to the legacy system. 

Communication

Collaborate, create, celebrate by staying connected with your customer, partners, and co-workers. We will provide the necessary communication and collaboration tools for your workforce so that they are able to communicate and meet business demands from everywhere and overcome barriers that result in missed opportunities.  

... read more

We provide fully integrated communication and collaboration solutions for SMBs that combine PBX/VoIP phone systems, video conferencing, chat, screen sharing, and file management into a seamless experience to take your business anywhere you like.

Case Study

OBJECTIVE:
A law firm of 15 employees would like to upgrade to a better PBX and phone service.

SOLUTION:
We shared our cost-benefit analysis and showed the client that operationally and economically they would be  better off using VoIP coupled with fiberoptic connectivity instead of the copper based on-prem PBX system.

RESULT:
Today, the client enjoys a fully integrated phone system with video confrencing, chat, file sharing, email and Microsoft O-365, with security and compliance, for less. 

Communication

Collaborate, create, celebrate by staying connected with your customer, partners, and co-workers. We will provide the necessary communication and collaboration tools for your workforce so that they are able to communicate and meet business demands from everywhere and overcome barriers that result in missed opportunities.  

... read more

We provide fully integrated communication and collaboration solutions for SMBs that combine PBX/VoIP phone systems, video conferencing, chat, screen sharing, and file management into a seamless experience to take your business anywhere you like.

Case Study

OBJECTIVE:
A law firm of 15 employees would like to upgrade to a better PBX and phone service.

SOLUTION:
We shared our cost-benefit analysis and showed the client that operationally and economically they would be  better off using VoIP coupled with fiberoptic connectivity instead of the copper based on-prem PBX system.

RESULT:
Today, the client enjoys a fully integrated phone system with video confrencing, chat, file sharing, email and Microsoft O-365, with security and compliance, for less. 

Brand Development

We commission our sister company Gratae who supplies sweat, tears, and the high-fives to deliver their creative work in digital marketing, social engagement, and content creation. From media, to coding, Gratae produces everything inhouse in order to maintain integrity in the quality of the deliverables. We encourage you to contact Gratae for a viewing of their creations and a short Q&A to identify your specific needs.

... read more

We create engaging brand identity and online experiences designed to convert opportunities on the web. As one client expressed it so aptly during an interview, we take sincere interest in our clients business and this is what sets us apart. At ITLAYER, web design is not just a creative excercise in expression, but a key component of a larger strategic endeavor. Given that customers buy into experience and not product alone, after erecting an engaging presence on the web, we turn our attention to client’s online business to integrate with and reap the benefits of what the market has to offer. Our creative collective of designers, filmmakers, photoshooters, marketing gurus, and coders, are ready to take your business to the next level, ensuring no box is left unchecked along the way. If there is a way, we will find it.

Brand Development

We commission our sister company Gratae who supplies sweat, tears, and the high-fives to deliver their creative work in digital marketing, social engagement, and content creation. From media, to coding, Gratae produces everything inhouse in order to maintain integrity in the quality of the deliverables. We encourage you to contact Gratae for a viewing of their creations and a short Q&A to identify your specific needs.

... read more

We create engaging brand identity and online experiences designed to convert opportunities on the web. As one client expressed it so aptly during an interview, we take sincere interest in our clients business and this is what sets us apart. At ITLAYER, web design is not just a creative excercise in expression, but a key component of a larger strategic endeavor. Given that customers buy into experience and not product alone, after erecting an engaging presence on the web, we turn our attention to client’s online business to integrate with and reap the benefits of what the market has to offer. Our creative collective of designers, filmmakers, photoshooters, marketing gurus, and coders, are ready to take your business to the next level, ensuring no box is left unchecked along the way. If there is a way, we will find it.

Testimonials

“We have known ITLAYER for over 20 years and they have been a delight to work with. They are well-informed, consciencious, and hardworking IT professionals. Last year we suffered a ransomeware attack and all of our files were encrypted as a result. ITLAYER helped us recover without having to pay a dime.”

Leo M.

Secure.reliable.affordable

A Lot Rides On IT

Office

411 Borel Avenue Ste 425
San Mateo, CA 94402

Hours

M-F: 8am – 10pm
Client Support 24/7

Call Us

(650) 333-3479