• Servers & Computers
• O-365 & Cloud Applications
• Cyber Security & Recovery
• Stunning Online Prsence
• VoIP, PBX & Virtual
• IT Support 24/7
Contact us for more information on our satisfaction-guaranteed service.
ITaaS Field & Remote Support
Our best-of-breed field and remote techs come with extensive experience across a swath of hardware and software technologies and brands. Fluent across multiple OS platforms, they are well informed in IT governance and equipped to handle variety of tasks from simple to complex. They are skilled communicators and routinely engage with vendors on behalf of the client to ensure timely support. It’s typical for our new clients to experience 50% cost savings on average.
On Premisis Support
You business is our business, therefore, quick response is not an option but a requirement for us. When you call us, if you are not greeted imediately by a live person, it means we are on the other line helping others and that we will call you back as soon as the attendant becomes available to answer questions or help with your inquiry. For those problems that are not solvable by phone or remotely, we will dispatch the first available technician rightaway.
With your approval, one of technicians will remote-in to your computer using our secure remote desktop system to troubleshoot and elevate the case to an on-premesis technician should it be necessary. Given that we are able to solve 4 out of 5 cases using remote access, we tend to bring our cusomters back online relaviely quickly.
Data Center Support
Though we procure, configure, and manage on premise and in the cloud infrastructures, over the years we have built a track record in procurement and repair of Data Center equipment , particularly with those components that have fallen out of warranty and often times the vendors are not able to offer support and/or replacement.
Proactive Cyber Security & Recovery
The bad actors have to get it right once; we have to get it right all the time. Our solution to Cyber Security is one of awareness, preparedness, compliance and mitigation, as there doese not exist a magical wand that mekes it all better. It’s hard work, but it is critical work since in its absense there will be no business to speak of. At ITLAYER we adhere to complete suite of proven resources and standards to protect your IT assets including data, computers, mobile devices, servers, and firewalls. With multi-time-stamped backups. Our approach will ensure recovery from an impending threats whether Cyber, Natural, Internal or External.
With the ever-expanding distributed architectures, complex network connections, and all kinds of IoT devices, the cyber-space is becomeing increasingly vulnerable. It is not longer a matter of if but when. We use the latest technologies, techniques, and fundamentally sound approach to defend our clients digital assets.
The worstcase scenario in any business has to be not having acccess to the data when you need it. For this reason we believe and implement multi-layered backup systems and procedures in order to ensure data availability and recoverability.
Stuff happens with some stuff more devistating than others. We prepare and plan so that when stuff happens we are ready to execute recovery either with data restoration, digital relocation, or both with the sole purpose of minimizing downtime.
We source hardware and software assets only from our well know vendors with whom we partner to equip your staff with the digital tools they need in order to give them the opportunity to do their jobs well. There are many consideratons that come into play when purchasing new equipment, from cost to warranty, to brand, track record, objective, buy/lease, to support… At ITLAYER, we help our clients in identifying, planning, and procuring what is needed whether on-prem or in the cloud.
With our long-standing working relationships with our hardware vendors, resellers, distribution centers, we are able to procure state of the are equipment at surprizingly low costs for purchase or lease.
Whether ERP, CRM, HR, Dental, or simply O-365, puchasing software comes with certain considerations. We help our clients research, procure, and implement software platforms not only to meet business objectives, but also to ensure complience with secirity protocols, insurance requirements, and government regulatons.
From Compute & Storage to Neworking & Security to Enterprize Virtualization, we resolve the challenge of trying to keep up with the constantly transformational digital space. We help our customers wade through by providing the right infrastructure solution and mix to enable optimal business outcomes.
With a cloud architecuture configured for your specific business needs, you will be able to boosts productivity, enhance cybersecurity, and reduced overhead, where as your current solution may be costing you more and complicating your data processes. We will leverage your hybrid cloud solutions to the fullest and turn inefficiencies into productivity.
Everyone knows the importance of the cloud, yet a few understand it to the degree to maximize it to its capcity. Businesses need to know which components should be utilized in the cloud – and which ones should not. The cloud architects at ITLAYER will help you strategize between cloud and on-premise solutions to optimize costs, operational efficiency, and security protocols, while also increasing revenue.
Cloud Rediness & Assessment
Whether you are taking the first steps on your journey or seeking to optimize the existing infrastructure, ITLAYER will help you plan, procure, rollout, and manage your strategy.
Firewall & Networking
We will carefully analyze amd implement the best networking solution for your infrastructure, following the best practices saticfying critical milestones such as performance, security, and functionality.
Public & Hybrid Cloud Services
Offering cost effective fully automated cloud solutions, and/or give your operatino a competitive advantage with portabilty, agility, and integration.
We will provide the necessary communication and collaboration tools for your workforce so that they are able to commuincate and meet business demands from everywhere and overcome barriers that result in missed opportunities. We Provide a fully integrated unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, chat, screen sharing and file management into a seamless experience.
Voice Over IP
With video conferencing through VoIP, communicating is absolutely seamless. Users can switch from voice calls to video calls or group meetings by pushing a button. There’s no need to establish a new connection or to pause communication just to change channels or add participants.
On Prem & in the Cloud PBX
We work with our trusted partners and offer hosted PBX which includes all the benefits of traditional PBX—voice, fax, voicemail, extensions, video phones conferencing, paging, intercom calling, etc.—without the expense and limitations of hardware such as trunks and switches. We monitor the platform and peform all maintenance and upgrades regularly.
We offer Flexibility, Redundancy, Running our of Capacity, the Cost of Obsolecence, Mobility, Security, Cost of Maintenance of Hardware, Cost of Integration, Increased Performance, and Management.
At ITLAYER we don’t just Maintain your Network, Fix Computers, Fend off Cyber Attacks, and Ensure satisfactory workflow, we also take a marketing interest in your widgets and make sure they don’t fall short on the Web due to lack of presentation and indexing. Our talented team of creators, designers, filming crew will make sure you have a stunning and effective narrative on the Web.
Relevant, elegant, and smart desing is an absolute neccessaty in todays market to reach and establish customer trust. With our sincere interest in your business and attention to detail, we will create or update your brand and make sure it stands out.
We will design a stunningly effective website to communicate relevant and engaging content with your audience. We will make sure this content is regularly updated offering a memorable experience to your viewers. We will also setup your social media outlets with consistent message to that of your website’s.
Optimization & E-Commerce
Often times, your website is the first place your customers find your on the web, to this end, we will ensure that your website is fully optimized for responsiveness. SEO, and E-Commerce.
Serving & Expanding
A Lot Rides On IT
411 Borel Avenue Ste 425
San Mateo, CA 94402
M-F: 8am – 10pm
Client Support 24/7